Great studio teams, horrible upper management - Studio Manager Miniluxe Employee Review

1.0
May 22, 2024
Recommend
CEO approval
Business Outlook

Pros

The in studio team is easily the best team I've ever managed. Though the company is no longer woman fronted, there is a high level of diversity in the company. Though I will complain about upper management in the cons, there are a couple members of upper management that truly care. Unfortunately, they are not the ones that you interact with regularly.

Cons

The upper management team was one of the worst I've ever had. They clearly prioritized profits over employees, to the extent that they would threaten mothers with hour cuts if they didn't pick up shifts that would require them to spend hundreds on child care. Goals are unrealistic and you are punished for taking care of your employees over focusing on profits. Almost every studio team I talked to had a negative opinion of the upper management team. Any issues in the store will be blamed on the studio manager regardless of who caused them. I had to submit HR complaints with proof that I was being blamed for problems caused by upper management in my store. There is a high level of favoritism. By the time I left, I had a list of things that upper management would regularly lecture me on but not other studio managers that I knew.

Explore other reviews about Miniluxe

5.0
Mar 30, 2025
Recommend
CEO approval
Business Outlook

Pros

open minded Leadership, easy to communicate with Leadership

Cons

Slow process to implement changes & new projects

1.0
Jun 23, 2025
Recommend
CEO approval
Business Outlook

Pros

I love the girls! I worked with them for years and the team really makes the environment special. Clients are particular but it is expected in this industry and I have also met great people along the way over the years!

Cons

HQ is all over the place and out of touch. District leader is not sensible to the team and cares for numbers only. I've been pushed to days I just break down from pressure working alone in the front on busy peak days and still being micromanaged. Upon expressing concerns, the attitude was that of "I get not everyone is like me who can handle it." Corporate supports that too and it shows by their disregard to not address this. The company is not as they portray. It is not women led and unfortunately, it has become hostile.

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