Great Place to work - Front Office Assistant Miracle-Ear Employee Review

5.0
Nov 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Mon-Fri, hourly pay + commission, paid holidays, 401 k, insurance. The franchise owner(s) appreciate all staff and they are very flexible if need be, they are also very supportive. The Front Office Assistant pretty much runs the office, and it's a good job if you like to work with people. You can make very good money if you are doing the job well.

Cons

Sometimes you have to work over time if you don't have enough appointments. When you work with commission, you can often times see that people in general are greedy. The OA's aren't always supported like they should be, especially with how important their job is. Overall great company, I would make it a long term career if I wasn't graduating.

Explore other reviews about Miracle-Ear

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support from all levels of management. Invested in your development and career path. You get to change people lives everyday. Restore communication to those who have hearing loss. Compensated for hard work and success. Benefits and 401k program

Cons

Owned by Amplifon based in Italy. Upper mobility seems limited for those in US. But they are striving to make more opportunities for those in US.

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Miracle-Ear Response
18h
Thank you for sharing your experience. We’re glad to hear you feel supported by management and value the opportunity to make a meaningful impact in people’s lives. We also appreciate your feedback on career growth in the U.S.—we’re actively working to expand development pathways and create more opportunities across our teams.
2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money and Satisfaction when times are good and you have a lot of new patient appointments.

Cons

Managements only cares about metrics. Marketing will fail for sometimes months causing sales and income to plummet of no fault of your own. You are swindling people with very expensive devices on the premise that our aftercare is somehow different than others.

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