Sadly disappointing - Marketing Coordinator Miracle-Ear Employee Review

1.0
Dec 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Making a difference in a persons every day life is so important. The people you deal with on a day to day basis are generally amazing. My co-workers (in office only) were awesome. We were all new, and ready to make our mark in this career!

Cons

Where do I start. I have NEVER worked for a company that has an openly closed-door policy. I actually was told NOT to ask questions to the owner of the company, I was also told not to talk to him at all unless I was in dire need. I was hired on as a "marketing coordinator".. This title needs to simply say receptionist. It was a total bait and switch. I don't mind doing receptionist/administrative tasks, but don't sell one thing, and give another. I gave a marketing idea, and it was blown off and I was immediately told everything I was doing wrong. I worked here for a whole 1 1/2 months, and although I LOVED my job, I absolutely hated the nit picking, the SUPER micro management, the impersonal nature, and extreme ego of these people. One last thing... Calling offices and hanging up on people just to see how they are going to answer the phone is NOT the right way to do things. After awhile, it is just a bit over kill. On a final note, at my location, not a single piece of information is ever shredded. Very personal information does get thrown away....

Explore other reviews about Miracle-Ear

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support from all levels of management. Invested in your development and career path. You get to change people lives everyday. Restore communication to those who have hearing loss. Compensated for hard work and success. Benefits and 401k program

Cons

Owned by Amplifon based in Italy. Upper mobility seems limited for those in US. But they are striving to make more opportunities for those in US.

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money and Satisfaction when times are good and you have a lot of new patient appointments.

Cons

Managements only cares about metrics. Marketing will fail for sometimes months causing sales and income to plummet of no fault of your own. You are swindling people with very expensive devices on the premise that our aftercare is somehow different than others.

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