Toxic Management Tactics - Patient Care Coordinator Miracle-Ear Employee Review

2.0
Feb 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Quiet office setting Helping people who have hearing loss

Cons

*Poor management *Racist ideology permeates *High pressure sales on a fragile population *disrespectful communication from all levels of management *overly demanding job description for the pay ; housekeeping, inventory, insurance, appointment setting, office supplies, hearing aid supplies, finance companies, book keeping, and assorted other duties as all location tasks fall on, what I have heard the position coined as, the "over-rated secretary". *if the Hearing Aid Consultant is a reasonable person the days with this company can be tolerable, but employee retention is a problem across the New England region.

Explore other reviews about Miracle-Ear

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support from all levels of management. Invested in your development and career path. You get to change people lives everyday. Restore communication to those who have hearing loss. Compensated for hard work and success. Benefits and 401k program

Cons

Owned by Amplifon based in Italy. Upper mobility seems limited for those in US. But they are striving to make more opportunities for those in US.

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money and Satisfaction when times are good and you have a lot of new patient appointments.

Cons

Managements only cares about metrics. Marketing will fail for sometimes months causing sales and income to plummet of no fault of your own. You are swindling people with very expensive devices on the premise that our aftercare is somehow different than others.

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