Garbage - Customer Care Representative Misfits Market Employee Review

1.0
Oct 3, 2023
Recommend
CEO approval
Business Outlook

Pros

You get paid on time.

Cons

No raise after a terrible year of increased work load and difficult changes, worsening conditions, decreased benefits/time off accruals, toxic work environment, favoritism, terrible customers, and even worse upper management.

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Misfits Market Response
2y
Hi there. Thank you for your honest feedback. We acknowledge how difficult this transition post-acquisition has been on our employee population. We are actively working to build our culture and foster engagement across the organization. Our leadership team is constantly trying to evolve and grow to support the ever changing needs of our business. Your feedback is crucial to helping them achieve this. We are excited to be in the midst of our 2023 performance review cycle in which merit and compensation adjustments will be determined and communicated based on the hard work that was done throughout this year of transition. We also welcome any feedback you have on our benefits and perks and would love to speak with you further about what you'd like to see done differently! Please reach out to your HR partner if you're open to giving further feedback. Thank you again!

Explore other reviews about Misfits Market

5.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Environment, Culture that supports team. Learning Opportunities, Clear expectations and goals, Open leadership team

Cons

Changing priorities at times, Underperformers not addressed quickly enough which effects those that do work hard everyday.

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Misfits Market Response
1mo
Thank you for taking the time to share your feedback! We’re so glad to hear you’ve had a positive experience with our culture and work environment. As we continue to grow and evolve, input like yours helps us create an even better experience for our team. If you’d like to discuss your feedback further, please don’t hesitate to reach out to our Corporate HR team. Thank you for being part of Misfits Market and for all that you do!
5.0
Oct 2, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Misfits Market has been such a rewarding experience. One of the biggest pros is being part of a company that is constantly growing and open to trying new things. It’s exciting to know that your thoughts and ideas aren’t just heard but truly valued, and you feel like you can make an impact. There are so many opportunities for personal and professional growth, and leadership is genuinely invested in seeing you succeed. It’s rare to find a workplace where your potential is recognized and encouraged every step of the way, and Misfits Market delivers exactly that.

Cons

I wouldn’t necessarily consider this a con, but more of an adjustment: unless you work in the operations departments, most roles are fully remote. At first, it was a big change for me since I was used to seeing people in person throughout the week. Over time, though, I’ve really grown to love the flexibility and have found a routine and process that works well for me. For someone who thrives on face-to-face interaction or prefers an office environment, it may take some getting used to, but it can become a great fit once you settle into it.

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Misfits Market Response
8mo
Thank you for sharing such thoughtful feedback! We’re thrilled to hear that you feel supported, valued, and empowered to grow here at Misfits Market—it’s exactly the kind of environment we strive to create. We appreciate your note about remote work as well. We know it can take time to adjust, and we’re glad you’ve found a balance that works for you. Thank you for being such an important part of our team and helping bring our mission to life!
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