Pros
Nice coworkers, remote work, and free groceries
Cons
This company always does the minimum and never takes accountability for their part. You can see it in how they’ve replied to complaints here on Glassdoor. It’s always “it isn’t our fault, sorry you feel that way, we promise it’ll get better.” They never mean it though. Even the number of replies here are just what is needed to get the engaged employer badge. Working there, there were low raises, no bonuses, and a constant focus on how hard it is to be a startup as an excuse. Hours are unpredictable, oursourxed labor is poor quality, and customers are angry all the time and the mental health of CS is on life support. There is zero opportunity for growth because every department is stagnating and unhappy, and the company is failing.