GPTWAP - Patient Account Representative Mission Health Employee Review

4.0
May 17, 2017
Recommend
CEO approval
Business Outlook

Pros

- Really dedicated to being a Great Place To Work And Practice. - Really dedicated to helping patients. - Pretty decent job security. Some departments have fewer opportunities for advancement, but it's fairly easy to transfer. - Generally as good an office culture as you can get (at least in the CBO) when you have a bunch of middle-aged southern women all in one building.

Cons

- Could be more diverse. Management could work on being more aware of religious diversity. - Pay's acceptable, but not great, especially for such an expensive city. - Management is kind of a lottery. Some managers are great, some are really hands off with their teams and only care if the work gets done (eventually), and some crack under the strain of the various mergers and audits and somehow turn their departments into stress-filled nightmares.

Explore other reviews about Mission Health

5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Full time hours, possible Overtime, I am on a great team, and the people there are really supportive and friendly . They welcomed the new comer with open arms and never once felt like a burden. I

Cons

Short staffed, Not as consistent with some of the processes but they are working on it

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great nurses, resilient community, many leadership growth opportunities, large hospital with many specialties, the only level 1 trauma center in WNC.

Cons

The hours are very challenging. often 5am to 6pm M-F. No additional compensation for extra hours, nights, or on-call weekends. You must love the work, and have minimal need for work-life balance to enjoy working here.

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