Good place to start but you won't want to stay here long term - RN, Bsn Mission Health Employee Review

2.0
Sep 18, 2017
Recommend
CEO approval
Business Outlook

Pros

They are always hiring so getting a job is fairly easy. Most of the employees you will work with on a daily basis are great people and have your back. They are in the process of building a new ER to (hopefully) alleviate so much of the stress of serving a growing community with the outdated current one. If there is an issue with department management, don't worry because turnover is so high that after a few months, there will likely be a new management.

Cons

This company does not care about patient outcomes and patient care. They treat patients like customers in a drive through where quality is sacrificed for quick service. The nurses on my unit were constantly overworked and when we would ask for help from managers, team leaders etc, we were ignored. Several staff that I worked with had to write complaints to HR in order to ensure that staff was able to even get lunch breaks on a 12 hour shift. Upper management will lie to your face about what is acceptable staffing/patient ratios in order to force nurses to take more patients than they can safely care for. This hospital uses a very high percentage of traveling nurses because they can't keep full time staff nurses around longer than a year. They constantly bring up the fact that "patient satisfaction scores" are low but never actually listen to the staff when they ask for adequate nurse/tech staffing to be able to provide good patient care. One of the main reasons that I left this hospital is because I would not ever want to be a patient here and employees are forced to use Mission facilities with the insurance plan. I have worked for several other hospitals and I have never felt this way about any other facility. I have the utmost confidence in the doctors and nurses that I worked side by side with on a daily basis. However, when staff is spread too thin, and nurse to patient ratios are at unsafe levels, even the best healthcare team can fail and bad things can (and will) happen. I think it's just a matter of time before the current clueless management drives this place into the ground. However, since they are basically the ONLY choice in this area, they will continue to get business. If your insurance allows you to go elsewhere, definitely do.

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Mission Health Response
8y
Thanks for your feedback. As we strive to be a Great Place to Work and Practice, it is the input of our team that helps us all be better and serve our community in the best ways possible. As a top 15 Health System (for an unprecedented 5 of the last 6 years), we have higher survival rates, fewer complications, shorter length of stay and fewer readmissions than average hospitals across the nation. Details available here : http://newsroom.mission-health.org/2017/04/mission-health-top-15-health-system-nation-truven/. Our entire team, from executive leadership to front line staff, are committed to our Bigger Aim: To get every person to their desired outcome, first without harm, also without waste and always with an exceptional experience for each person, family and team member. Any feedback can also be shared with your manager or leadership, and/or please participate in Super-Communicators or other forums to share and gather information. Share your voice, and know the facts about why Mission stands out nationally: http://careers.mission-health.org/why-mission/

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5.0
Mar 22, 2026
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CEO approval
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Pros

Full time hours, possible Overtime, I am on a great team, and the people there are really supportive and friendly . They welcomed the new comer with open arms and never once felt like a burden. I

Cons

Short staffed, Not as consistent with some of the processes but they are working on it

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great nurses, resilient community, many leadership growth opportunities, large hospital with many specialties, the only level 1 trauma center in WNC.

Cons

The hours are very challenging. often 5am to 6pm M-F. No additional compensation for extra hours, nights, or on-call weekends. You must love the work, and have minimal need for work-life balance to enjoy working here.

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