Pros
Remote work is great. I'll never go back to an office. There is still some great talent left at the company.
Cons
Other reviews have already mentioned how poorly the first round of layoffs was handled. After months of smoke and mirrors assuring staff the company would avoid layoffs, they laid off 10% of the workforce earlier this year. Bonus: the tone-deaf CEO sent Christmas cards to the entire company (surely on the company dime?) knowing full well 10% of those employees would be losing their jobs. Classy. Speaking of bonuses, while many employees who were laid off did receive their yearly performance bonus, several others did not, and when they asked why, were told they weren’t entitled to that information. One colleague reported that HR told them it was the “benevolent choice” (HR’s words) of the company to honor the bonuses because technically, they didn’t have to award bonuses to people who no longer worked for the company. Apparently, the company has kicked up a second round of layoffs, but this time they’re being quiet about it, while they continue to shed staff. The company has divested from its marketing, content or community development, new products, recruiting, and most tech dev, and is solely focused on growing the credit card. Senior leadership stated that they’re “moving the focus from growth to profitability” which seems to signal that the object (regardless of what they say in Town Hall staff meetings) is to make the company as profitable as possible as quickly as possible and get sold or acquired fast so investors and board members can get their money and get out. Polish up those resumes, kids, ML probably won’t be around in 12 months. Things mentioned in other reviews are true. Manager mobbing, bullying, managers throwing their own team under the bus, “figure it out”, gaslighting, telling employees they need to “stretch” into a role when employees are being asked to do jobs they were never hired to do. Managers with little to no experience are somehow department heads and clearly out of their depth when it comes to practical knowledge or professional experience. Trying to work with these "leaders" is more like trying to negotiate middle school playground politics. That said, the company does have truly smart, talented, experienced, and knowledgeable people left in its ranks. Unfortunately, most of the good ones are already one.