Stay away if you are in IT - Anonymous employee Mobile Health Employee Review

1.0
Aug 4, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay. Good work/life balance. Lots of autonomy. Sure was nice while it lasted.

Cons

Aside from the leadership team, this company is split into a few different factions. IT, customer support/sales, and clinical employees. The clinical employees are hard-working medical professionals who generally appear to like working here. Their leaders are thoughtful, do their job well, and are probably completely unaware of how the C-level folks are quickly ruining this once great company. The C-Level Team is a downright disaster. Poorly managed at the topmost level, which filters down into everything the IT Team does. There is absolutely no direction given to them. Priorities change at the drop of a hat. The Product team (literally one person) is constantly trying to keep their head above water because no one seems to be able to create a strategic vision and carry it out. The former CEO (Shulman) had a healthcare background, and genuinely seemed to have the best intentions at heart. But, he put his trust into an executive team that had absolutely no idea how to carry out his vision. The new CEO (Wolf) is a typical "grow the revenue by any means necessary" type. I give him 3 years before he moves on to destroy another company. He clearly had an agenda when he joined and his first order of business was to lay off the entire development team. That team worked tirelessly for two years to roll out a new generation of applications. Nights and weekends where necessary. And then three months later, almost to the day, the thanks they got was a load of pink slips. And this was after promising them that there would be no layoffs about a month prior. Word to the wise, do not join this company if you want long-term employment.

Explore other reviews about Mobile Health

5.0
Sep 30, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work and culture

Cons

Growing company with struggles like any organization

1.0
Jun 3, 2025
Recommend
CEO approval
Business Outlook

Pros

- Fully remote work environment - Some talented and hardworking colleagues who genuinely cared about helping clients, doing the best they can - Learned how to handle high-pressure situations (though for all the wrong reasons)

Cons

- Unrealistic goals with zero support from leadership. - Leadership prioritizes profits over people (both employees and clients). - Constant dishonesty with clients about what the product can actually do. - The product is unreliable and doesn't deliver on promises made during the sales process. - Customer Success team is expected to fabricate and stretch the truth on product capabilities and product improvement timelines to retain accounts. - Company is bleeding clients to more capable, affordable competitors. This company has relied on longterm relationships with clients for retention and that simply is not sustainable enough now. The blame is then shifted to the Account Management Team for that churn. - Even after leaving, clients still reach out to me for help because Mobile Health failed to notify them of my departure. - Company took a nose dive when longtime CEO left. He put his trust into a truly incompetent leadership team that only talked in circles without ever providing real solutions to consistent problems. - As an employee when you highlight bottlenecks and ask for support to challenges that make it impossible to do your job, you are terminated.

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