leadership team and company redirection - Chief Revenue Officer MobileSmith Employee Review

Team is very smart and leadership empowers all of us

Sales team needs to improve.

Some of the nicest, most professional and hard-working people in the industry. All-star development team and, formerly, management team until some unfortunate things started happening.

The leader (current CEO) declares great principles - nurturing employees; giving credit where it's due; resolving differences - but only applies them to people he likes. People he dislikes, on the other hand, are scapegoated; stifled; never given proper credit, and even publicly shamed. Double standards are rampant. Mediocrities are coddled at the expense of talented people. Women seem to be especially targeted for abuse and intellectual pilfering. The churn is very high, particularly in sales and marketing. Morale has taken a dive. The CEO desperately tries to whip it up at "all hands" meetings, but most employees, I think, see through the smoke. The company has been stagnating below the red line for years, and "get to break-even" does not sound like an inspiring goal any more. When the leader is in love with his product and prone to angrily shutting out alternative perspectives, stagnation is pretty much a given. Systematic market research is nonexistent. Product strategy is ad-hoc; based entirely on assumptions. Arrogance may sell, but it does not keep customers. Many of them have already left.