It was an Okay experience - Dental Customer Service Representative Moda Health Employee Review

4.0
Jan 18, 2016
Recommend
CEO approval
Business Outlook

Pros

The upper level management is accessible. Great benefits and competitive pay. They really care about your performance with monthly reviews and yearly reviews with raises. Great parking benefits, 50% bus pass, routine raffles and awesome Christmas parties.

Cons

The attendance policy is ridiculous and unrealistic. You get 7 points per rolling year and if you get more than 7 points, you're out. Just to think, if you're a really hard worker, 7 points (or any points for that matter) goes against you and your yearly review. You get a point for missing a day of work due to sickness. You get a 1/2 point if you're more than 10 minutes late to work, irregardless if traffic is bad due to an accident or bad weather. Also, 10-12 days of PTO is not enough when that 10-12 days accounts for your sick time as well. If you're so focused on employee wellness, then shouldn't their be a separate sick time from the vacation time?

Explore other reviews about Moda Health

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable company and management with low turnover and very good work life balance. Pay is not too bad, but primarily the good parts of Moda are about the stability. Part of the reason Moda is stable is because you can move around the colony and get promoted. There are people who have worked here for decades. This is a company that retains its people.

Cons

The pay isn’t as high as companies that tend to be less stable. For me the trade off is good, as my sanity is preserved.

5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work life balance, stable environment, pay is decent for skilled roles

Cons

a better 401k plan would be good with quicker vesting

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