Where did it go wrong? - Anonymous employee Modern Animal Employee Review

2.0
Apr 14, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They know how to hire great people and therefore the client services are great because the doctors and nurses in the actual clinics are wonderful.

Cons

Team often feels like they are being gaslighted by upper management. Company growing too quickly. Disorganized. Feels like the company operates like a plane that is flying midair while still trying to build components to the plane with human beings on board. Upper management says they listen and hear employees concerns and they continue to just say change is uncomfortable but majority of staff still feels unheard. Upper management loves to self congratulate a LOT as a way to “keep morale up” but it often feels delusional. Have heard employees express that they feel like they were sold a positive company culture before being hired and now feel like none of it is true. Ultimately over promised, under delivered on so many levels. Continues to say in their adverts for new hires that they won’t make you do things you don’t want to do and how they focus on the mental well-being of staff but I have seen so many employees leave work in tears because of how toxic the culture feels.

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Modern Animal Response
4y
Thank you for taking the time to give us feedback. We deeply understand the issues that plague the veterinary profession and are working tirelessly to build processes and procedures that support our employees, but you're right, that may feel like we're building the plane while we're flying it. We recently closed our clinics down for a week to announce operational adjustments that were created as a direct result of the feedback that we have heard from our doctors and nurses. These go into place towards the end of April. We know we haven't always gotten it right, but we are committed to seeking feedback and making the appropriate changes as quickly as possible to create a great place to work.

Explore other reviews about Modern Animal

5.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers. Good opportunity to build clinical and technical skills. Management values teamwork and open communication. Different types of cases. Competitive pay and benefits. Positive environment focused on quality patient care daily.

Cons

Emergency cases can change daily schedules

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I think the compensation is decent, with average hourly rate and medical insurance. Free and automatic Modern Animal membership which gives you discounts on product and services.

Cons

What you see on the outside, isn’t what it actually is on the inside! You see friendly faces and accommodating staff, assistants, and vets, but in truth, the workplace is hostile with demanding seniors and management! We are overworked, stressed, and we basically just drag ourselves to work because we signed a contract. But as soon as the contract’s done in six months or a year, most would end it there and leave! Though a few still tries and give it a chance, or maybe they have more patience and endurance than others, but they would still end up leaving after the next contract expires! No one makes it permanent here. It’s just unbearable. The animals could maybe absorb all the negativity, but dealing with everything and everyone here is exhausting!

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