Pros
There are talented, compassionate people in the clinics doing their best to provide great care. Unfortunately, they’re operating in a company that is falling apart behind the scenes.
Cons
The company is in a financial crisis - burning cash, slashing budgets, and looking to quietly shutting down clinics. Leadership won’t admit it publicly, but internally it’s obvious: voluntary exit programs, forced layoffs, and reorgs are being handled with zero transparency or compassion. What’s most alarming is that clinic teams haven’t been told anything. They’re still operating as if nothing’s wrong because leadership hasn’t communicated the severity of the situation. No heads-up about closures. No plan for what happens when support is pulled. No acknowledgment that coworkers will quietly disappearing due to layoffs. Leadership knows if clinic teams understood the real financial position, retention would collapse. So they delay, distract, and say nothing while making decisions that will directly hurt those same teams in the next few months. Leadership is unqualified and often promoted based on loyalty, not merit. If you’re not part of the "inner circle", your work is invisible. HR protects leadership, not employees. The “four commitments” are just branding. Behind the scenes, profit drives every decision, even when it directly harms care quality or employee well-being.