The beginning of the end - Support Team Member Modern Animal Employee Review

1.0
Sep 4, 2025
Recommend
CEO approval
Business Outlook

Pros

The care team was truly the heart of the company. It was inspiring to work alongside people in the clinics who showed such compassion and dedication every day. Their commitment motivated me to give my best and put in the extra hours. Without the care team, the company simply wouldn’t be what it is today. There’s a few great people on the support team and they know who they are.

Cons

The company sells a vision that doesn’t match reality. New hires are drawn in with promises of culture, growth, and equity, but these are used as substitutes for fair compensation, raises, or bonuses. Leadership is disconnected and communicates poorly, leaving teams in confusion and mid-level management in over their heads—often placed in roles through favoritism rather than merit. Spending is reckless, priorities shift constantly, and the burden falls on employees working 60–70 hour weeks without appreciation or balance. After recent layoffs, the core of the company’s mission and culture feels lost, and the remaining leadership seems adrift.

Explore other reviews about Modern Animal

5.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers. Good opportunity to build clinical and technical skills. Management values teamwork and open communication. Different types of cases. Competitive pay and benefits. Positive environment focused on quality patient care daily.

Cons

Emergency cases can change daily schedules

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I think the compensation is decent, with average hourly rate and medical insurance. Free and automatic Modern Animal membership which gives you discounts on product and services.

Cons

What you see on the outside, isn’t what it actually is on the inside! You see friendly faces and accommodating staff, assistants, and vets, but in truth, the workplace is hostile with demanding seniors and management! We are overworked, stressed, and we basically just drag ourselves to work because we signed a contract. But as soon as the contract’s done in six months or a year, most would end it there and leave! Though a few still tries and give it a chance, or maybe they have more patience and endurance than others, but they would still end up leaving after the next contract expires! No one makes it permanent here. It’s just unbearable. The animals could maybe absorb all the negativity, but dealing with everything and everyone here is exhausting!

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