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Modernizing Medicine

Engaged Employer

Changing for the worse - Solutions Engineer Modernizing Medicine Employee Review

3.0
Feb 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Amazing team Middle Management trying very hard to maintain culture, despite c-suite's best efforts VPs and Directors are disappearing, from lay-offs and people reading the writing on the wall and getting out while the "getting is good" Powerful Product

Cons

Warburg Pincus is pulling the strings and forcing a lay-off. The product started strong and forced the industry to innovate, but now their competitors have upped their game and ModMed is falling behind. The product is being released before it's ready, and important features to stay relevant are being backburnered to chase the new shiny thing rather than making sure the product functions properly. Getting beat by other vendors who are willing to put their money where their mouth is. Claims to be a remote-first company, yet is always pushing for more people in office. The CEO is on the Board of the campus where ModMed is located, So I'm sure there is no connection between his membership on the board at BRiC and his illogical desire to . Not all employees are given Cost of Living Adjustments. By my count about 40 people were laid off on December 26th, 2023, and they already have job postings up for some of those jobs bc employees see the writing on the wall and are heading for the hills. They are ramping up operations in India so domestic RCM layoffs are likely imminent

Explore other reviews about Modernizing Medicine

1.0
May 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The strongest aspect of the company is the resilience and talent of many of its individual contributors. I worked with smart, creative people who consistently found ways to keep critical functions operating despite significant operational and resource constraints. The environment offered extensive hands-on experience with complex systems, cross-functional dependencies, and high-volume operational problem solving. Employees often gained rapid professional growth simply because they were required to manage responsibilities well beyond the scope of their formal roles.

Cons

The company’s operational philosophy often seemed to confuse endurance with effectiveness. Employees were expected to absorb expanding responsibilities indefinitely, even when workloads had clearly exceeded sustainable limits. In some cases, entire operational domains were effectively owned by a single individual with little redundancy, limited support, and no realistic contingency planning. Leadership frequently discussed innovation and growth while failing to address basic organizational health issues such as staffing adequacy, process ownership, and burnout prevention. Months of excessive workload and escalating pressure resulted in predictable employee exhaustion, yet meaningful intervention from management or HR never materialized. There was also a noticeable tendency to treat systemic operational failures as isolated employee challenges instead of acknowledging broader leadership and resourcing problems. This created an environment where highly capable people spent more time compensating for organizational instability than performing strategic work.

4
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