Constant turn over. - Care Connections Representative Molina Healthcare Employee Review

1.0
Jul 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Only pro is working from home. Maybe a different department would be better.

Cons

There is a high turnover rate. When you get hired they act like they care about you, and that you’re part of the team. But your just another person. Management is immature, either they micromanage and are rude. Or they don’t communicate with you at all, and ignore your concerns. Also they don’t care about the actual patients, they just care about meeting quota on appointments and getting paid by the state for it.

Explore other reviews about Molina Healthcare

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Meaningful work, supportive coworkers, good benefits, professional growth opportunities, member-focused culture.

Cons

As with any healthcare organization, workloads can be busy during peak periods, but the experience gained is valuable.

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Work. Decent hourly rate even for contractors

Cons

Where do I begin? Working at Molina was one of the worst professional experiences of my career. The environment involved extreme micromanagement, limited planning, and a lack of clear structure or direction from both Molina leadership and contracting partners. Communication was often disrespectful and unprofessional, including at senior leadership levels. Onboarding and knowledge transfer were nearly nonexistent, making it unnecessarily difficult for employees to succeed. In my years of working in IT, I have learned that a company’s unwillingness to provide proper onboarding, documentation, or knowledge transfer is a major warning sign. There was little work-life balance. Requirements were frequently introduced midway through a sprint, yet teams were still expected to complete them by the original deadline. These expectations appeared to come from senior management, leaving employees with little ability to push back. Product roadmaps, realistic planning, and basic organization were also lacking. My experience on the Encounters side was especially difficult. I regularly worked 12–15-hour days, and even when I became sick, I was still expected to attend work. Based on my personal experience, I would strongly caution anyone considering a role on that team to ask detailed questions about leadership, workload, onboarding, and expectations before accepting an offer.

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