House cleaner - Anonymous employee Molly Maid Employee Review

1.0
May 11, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

House cleaning is an easy and laid back job, this job also taught me things I did not know before about cleaning and I was able to bring those skills into my own house cleaning service.

Cons

Management at the time I worked there was horrible, very rude and petty. They also took $3 out of our commission PER HOUSE for gas, and there were times where the owner did not have gas cards for us, so some cleaners had to put in their own money into the company car to get to the homes we had to clean. We were expected to be at the office 30 minutes early to fold towels and fill up supplies, unpaid since we only got paid by the house we cleaned. Team leaders would steal tips from other maids if the maids were new. Commission pay meant sometimes we made less than min wage if the house was really big (mansions) but not priced high enough. They were too cheap to send a team of more than 2, which meant we spent longer in those homes for less pay. In general the commission pay was not enough to make a livable wage because of the small team sizes.

Explore other reviews about Molly Maid

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Staff Weekends off Weekly pay

Cons

Sometimes working later than anticipated

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Molly Maid Response
3d
Thank you for taking the time to leave such a great review! As the franchisor, we’re proud to see our brand represented by dedicated team members like you. Your experience reflects the commitment we strive to uphold across every franchise location. Your feedback inspires us to keep improving and delivering excellence together!
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Learning experience that provided a look into a house cleaning role, staff was vey considerate. I worked at this company in 2020.

Cons

Work was exhausting, would often clean 3 story houses. Consistently cleaned 3-5 houses a day. Customers would rarely tip.

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Molly Maid Response
3d
Thank you for your review. We are glad to hear you enjoyed the company training and staff. Each Molly Maid franchise remains committed to fostering a positive and supportive workplace culture. We encourage you to contact the individually owned and operated Molly Maid franchise with whom you interacted/applied to further discuss specifically what you encountered and work toward resolution.
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