I wish our management cared. - Anonymous employee Molly Maid Employee Review

2.0
May 7, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay, company vehicles, and the rewarding feeling from having satisfied customers.

Cons

No drive time pay, no sick days, if you are sick and call in you may face a 3 day suspension, you're told when you can take the vacation YOU earned, when you face a problem with a customer management doesn't help like they should, they barely maintain their vehicles, play favorites to other employees, the office will close even if teams are still out cleaning (which is ILLEGAL!!) They take out gas money out of your paycheck (also super illegal).

Explore other reviews about Molly Maid

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Staff Weekends off Weekly pay

Cons

Sometimes working later than anticipated

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Molly Maid Response
19h
Thank you for taking the time to leave such a great review! As the franchisor, we’re proud to see our brand represented by dedicated team members like you. Your experience reflects the commitment we strive to uphold across every franchise location. Your feedback inspires us to keep improving and delivering excellence together!
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Learning experience that provided a look into a house cleaning role, staff was vey considerate. I worked at this company in 2020.

Cons

Work was exhausting, would often clean 3 story houses. Consistently cleaned 3-5 houses a day. Customers would rarely tip.

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Molly Maid Response
19h
Thank you for your review. We are glad to hear you enjoyed the company training and staff. Each Molly Maid franchise remains committed to fostering a positive and supportive workplace culture. We encourage you to contact the individually owned and operated Molly Maid franchise with whom you interacted/applied to further discuss specifically what you encountered and work toward resolution.
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