Terrible work place - Anonymous employee Molly Maid Employee Review

1.0
Oct 13, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Weekends free. That's about it.

Cons

I worked at Molly maid for 1 week.. During the interview the lady told me I would be paid by the house and not hourly. She said that on an average if you transfer it to hourly it will equal to somewhere around 10-12 dollars an hour. This was not much but I said why not and took it anyway. The managers and coworkers were not professional at all. We're having inappropriate conversations in the office even though it was my first day nobody cared to make a good impression. The girls were not friendly or welcoming at all. Out of all 10-15 girls employed only one spoke to me. The work was hard only off of the strength that the cleaning supplies are cheap. Which requires you to work more. After sweating and being sore that whole week my check was only $200! I knew before payday because I checked my stub online. When I checked my online stub I had to make a security question and change my password.. They told me they did not do paper checks so I had to give them account information. Which I did soon as I started. I quit one day before payday and when I went to check my online stub it wouldn't let me view it. Kept saying my password and security question was wrong. I know what I set my answers to because I always use the same stuff. So obviously someone in the office changed my information. I called asking why my check was not deposited she rushed me and told me she would have to call me back later that day or tomorrow. So I hung up and two hours later I called back and they just offered me a paper check which they should've done in the first place. They were trying to withhold my check, I'm just disgusted with this company

Explore other reviews about Molly Maid

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Staff Weekends off Weekly pay

Cons

Sometimes working later than anticipated

avatar
Molly Maid Response
2d
Thank you for taking the time to leave such a great review! As the franchisor, we’re proud to see our brand represented by dedicated team members like you. Your experience reflects the commitment we strive to uphold across every franchise location. Your feedback inspires us to keep improving and delivering excellence together!
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Learning experience that provided a look into a house cleaning role, staff was vey considerate. I worked at this company in 2020.

Cons

Work was exhausting, would often clean 3 story houses. Consistently cleaned 3-5 houses a day. Customers would rarely tip.

avatar
Molly Maid Response
2d
Thank you for your review. We are glad to hear you enjoyed the company training and staff. Each Molly Maid franchise remains committed to fostering a positive and supportive workplace culture. We encourage you to contact the individually owned and operated Molly Maid franchise with whom you interacted/applied to further discuss specifically what you encountered and work toward resolution.
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