Franchise Ownership - Owner Operator Molly Maid Employee Review

1.0
Feb 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Branding is a plus if customers are aware of the service in your area.

Cons

Cons are MANY. I believe 7 franchises opened on Long Island and in Queens over a 3 year period and all went out of business. Why? Poor recommendations from the home office like blowing your capital on advertising the first few years and Inaccurate financial projections. Zero assistance in managing recruitment shortages for maids. Encouragement from a home office slickster to constantly expand when they knew that's a recipe for disaster. Three franchises did so and crashed and burned. Of course, money goes directly in their pocket when you pay to expand. When you encounter issues, they fail to mention someone had those EXACT issues before. Legally, they don't have to mention that owner because it's past the three year disclosure period. So instead, they watch you rot on the vine with no suggestions aside from hiring refugees. Like that would work in million dollar homes! I would be very wary of this franchise system. Oh, and you won't see profit as they predict. Workers comp and commercial insurance are killers. It's a grind, not a business.

Explore other reviews about Molly Maid

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Staff Weekends off Weekly pay

Cons

Sometimes working later than anticipated

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Molly Maid Response
8h
Thank you for taking the time to leave such a great review! As the franchisor, we’re proud to see our brand represented by dedicated team members like you. Your experience reflects the commitment we strive to uphold across every franchise location. Your feedback inspires us to keep improving and delivering excellence together!
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Learning experience that provided a look into a house cleaning role, staff was vey considerate. I worked at this company in 2020.

Cons

Work was exhausting, would often clean 3 story houses. Consistently cleaned 3-5 houses a day. Customers would rarely tip.

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Molly Maid Response
8h
Thank you for your review. We are glad to hear you enjoyed the company training and staff. Each Molly Maid franchise remains committed to fostering a positive and supportive workplace culture. We encourage you to contact the individually owned and operated Molly Maid franchise with whom you interacted/applied to further discuss specifically what you encountered and work toward resolution.
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