Disappointing and Unethical Workplace Practices at MOM365 - Photographer Mom365 Employee Review

1.0
May 13, 2025
Recommend
CEO approval
Business Outlook

Pros

You work with newborn babies.

Cons

I’m writing this review to warn others about the extremely poor experience I had working for MOM365. While the company positions itself as a feel-good, family-focused photography service, the internal reality is very different. From the start, communication was inconsistent and disorganized. Training was minimal and did not prepare employees for the demands of the role, and management provided little to no ongoing support. Unrealistic expectations were placed on photographers—often requiring them to upsell aggressively in hospital settings while new mothers were recovering. This felt ethically wrong and created unnecessary stress for both employees and families. Scheduling was chaotic, and hours were unreliable—often not enough to make ends meet, yet somehow demanding total availability. There was little respect for work-life balance, and raising concerns with management was either ignored or met with dismissiveness. There is also a significant lack of transparency in pay structure and incentives. Promises made during hiring were not honored, and several coworkers experienced payroll issues that were difficult to resolve. In short, MOM365 prioritizes profit over people—both its clients and its employees. I do not recommend working for this company and encourage others to do thorough research before accepting a position.

Explore other reviews about Mom365

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance Flexible shifts Very Rewarding to work with new families

Cons

Benefits could be better PTO could be better

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the best things about working at Mom365 is the corporate environment. There is a genuine sense of support extended to employees at all levels, making you feel valued no matter your role. ​Having a base salary with the option of earning commission is excellent and highly rewarding; it truly gives photographers the ability to control their own income and essentially set their own salary based on their drive and effort. ​Furthermore, leadership doesn’t just focus on the bottom line. It’s clear that management genuinely considers what is best for the photographers working hard in the hospitals every single day, ensuring we have the backing we need to succeed. The hospital partners appreciate what we do I the hospital which leads to a friendly and comfortable working environment.

Cons

Because photographers income relies on commission, your success depends on your own motivation and the daily patient volume in the hospital, which can naturally fluctuate.

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