Jan 6, 2021
Momentive Software Response
5yThank you for your feedback. My takeaway is that we didn't do a good job communicating with you and your team. As you point out, we did hire new leadership, but we also invested in additional service staff which was not clearly articulated. The additional leadership and overall team capacity has helped us drive growth this year which is creating new jobs, promotion opportunities and roadmap investments. I am sorry you find it hard to take PPTO, everyone needs downtime and we are working to encourage staff to take breaks, particularly those who have not taken proper time off in the last 12 months. If you are willing, I would like to discuss your feedback and experience further, please email me directly, and thanks for being candid in this forum.
BL,
MD - E/NP