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Monarch Investment and Management Group

Engaged Employer

Heavily Micromanages, Underpaid - Property Manager Monarch Investment and Management Group Employee Review

2.0
Nov 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Corporate runs like a well-oiled machine and they seem to be really invested in promoting their brand. They have "ok" benefits. Only recently implemented a 401k plan.

Cons

Monarch micromanages everything. Managers are glorified Leasing Agents, Assistant Managers serve virtually no purpose, and Leasing Agents are glorified receptionists who show apartments. If you are coming from a different multifamily company- keep it moving. You will NOT be happy here. I feel more like a foot soldier than anything. If you are looking to add accomplishments to your resume, you will likely be unable to do that while at Monarch. Also, the company is out town so you likely won't make many valuable connections. Pretty much everything is out of your control including who you hire, how much you want to pay them, and your weekend schedule (yes, all property managers are required to work weekends and your day off HAS to be Thursday). You will have very little say in your budget and selecting your vendors. Often you will find contractors on your property and nobody told you about it. You are essentially given a children's fake steering wheel to play with while numerous other people have their hands on the wheel, and yes, this does create absolute mayhem. You also have very little say in who you reprimand or fire. I'm talking 3 verbal warnings, 3 write-up's, and then they will probably transfer the person. This again gives the perception that the manager has no control to all of their employees (and the perception isn't wrong). They underpay management and overpay entry level positions. Their bonus structure is ok but their commission structure is abysmal. They are very outdated in a lot of their ways. For example, you have to physically punch in and out on a time clock (what happened to ADP?), you have to go to three different websites to see your benefits, PTO/pay info, and the employee handbook. They do not have Adobe so you aren't able to do much in the way of PDF's, all their Monarch created handouts look like they were made on Windows 94, we only use black and white printers, we still use receipt books, etc. If you are coming from a different company you will not be happy at Monarch.

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Monarch Investment and Management Group Response
4y
Greetings former property manager, we regret hearing about some negative experiences you may have encountered within your internal team while you were at Monarch Investment. We aim for a positive culture and environment and are saddened that wasn't your experience. If you'd like to discuss anything further, feel free to reach out to Comments@MonarchInvestment.com.

Explore other reviews about Monarch Investment and Management Group

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Kind people, great benefits, amazing culture

Cons

low hourly pay rates and commission.

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Monarch Investment and Management Group Response
1mo
Thank you for taking the time to share your feedback and for highlighting the positive aspects of your experience with Monarch. We’re thrilled to hear that you’ve enjoyed the culture, benefits, and the people you’ve worked alongside, as creating a supportive and positive work environment remains extremely important to us. We also genuinely appreciate your thoughtful feedback regarding compensation and commission structure. Input from team members helps provide valuable insight as we continue evaluating ways to support and invest in our employees across all communities and regions. Thank you again for your honesty, perspective, and for being part of the Monarch team!
5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

*Supported by upper management, all the way up to the owners. They showed their appreciation regularly with things like the annual fish fry which sounds simple but it's actually a nice weekend away from work & you're welcome to bring your family; to boot reimbursement for maintenance employees working outside in tough weather doing snow removal. Also rewarding outstanding employees with company shares, and the President's Club week of recognition & training for outstanding managers. In my time there, a housekeeper who left to persue another opportunity was welcome back in a leasing role, showing they think outside the box & are willing to give you a chance! It's been about 12 years since I left to persue another opportunity & I've interviewed with them a few times since then. I continue to watch for opening & know it will happen in the future, when the time is right. Would love to work with them again. *They treat their residents well & are respectful of industry standards & fair housing standards.

Cons

Can't think of any. Very fair employers in the five-ish years that I worked for them.

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Monarch Investment and Management Group Response
1mo
Hi There! Thank you for taking the time to share your experience working with Monarch. It’s wonderful to hear that the support from leadership, employee recognition, and overall company culture had such a positive impact during your time here. We’re especially glad you felt valued and supported throughout your career journey. Creating opportunities for growth, recognizing hard work, and fostering a positive environment for both employees and residents are priorities for us every day, and your feedback means a great deal to our team. Thank you again for your encouragement and support. We wish you continued success in all that you do!
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