Upper Management Does NOT Hear Us - Team Lead Monarch (NC) Employee Review

2.0
May 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Fulfilling working with the people we support, great staff with similar visions, if you can keep a good team together you are lucky

Cons

Upper management dictates down decisions without asking us what we need/want. Adding extra staff to our team without letting us interview or letting us even know, changing the dynamic of our team culture, affecting our team budget, not allowing for our input. Dictating commands to us through new staff who are friends with the CEO. Low morale due to this. Not enough care for staff morale, especially for those who worked the entire pandemic with no reimbursement for using our own equipment in the field (our cell phones, ipads, laptops, etc.). It is so frustrating to feel like our complaints go no further than our own supervisor. We have lost a lot of good staff due to that.

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Monarch (NC) Response
5y
Monarch employees are the reason for our success and are at center of all that we do. We value our team members and our goal is to always provide a supportive workplace culture. If you’d like to share more details with our Human Resources team directly to address the issues you cited, email hr@monarchnc.org.

Explore other reviews about Monarch (NC)

5.0
Mar 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Great company; great resources for individuals experiencing behavioral health concerns.

Cons

No cons to share at this time.

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Monarch (NC) Response
3y
Thank for taking the time to offer feedback and post a five-star review about your work experience with us. We appreciate the services and support you provided to the people we serve. Feedback like yours is valuable and it helps us improve our processes. If you would like to provide additional information, please email HR@MonarchNC.org.
3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Family Oriented, Decent Benefits, Many scheduling options

Cons

Lack of support from management, lack of thorough training

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