Efficiency,and Speed, and Accuracy Almost a match made in Heaven - Help Desk Analyst Mondo Employee Review

5.0
Jun 3, 2014
Recommend
CEO approval
Business Outlook

Pros

With my current Role, ( June/ 2014 ) I will have achieved a much needed transition & Proof of ability in essentially one of my first clear management level roles. With the experience gained in this role I should be able to move into higher level Jr & Sr level Help-desk management Directed roles....with general Ease. Mondo was able to bump my rate to make an extended commute worth while..Generally Very Satisfied! Made this happen all in the same day ...approach, interview,acceptance...start date!

Cons

Traditional Field and Call Center roles are primarily Sequential, Were this form of role is very much wearing multiple hats at once... Much more challenging and exhausting...not nearly as energizing as face to face contact roles.

Explore other reviews about Mondo

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

meritocracy uncapped commission culture of growth competitive & collaborative environment work life integration

Cons

the reality is success requires sacrifice, and anyone who says differently is lying. the pros have far outweighed any sacrifices I've made in my career here!

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I can think of

Cons

I decided I’m sick of seeing the fake 5 star reviews. This place will tear you down, expect unrealistic metrics that don’t translate to anything, and it was an insanely toxic environment. I would not recommend working here to my worst enemy. I get why companies and hiring managers don’t work with them ever again. If you think of applying look at turnover and the amount they hire across all offices. Went to other staffing companies and realized how insane they operate it’s almost comical

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