Once a great company, now weighed down by weak leadership and declining hiring quality - Account Manager MongoDB Employee Review

2.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- still a strong product with modern tech and real customer success - can be a solid learning experience if you land decent accounts

Cons

The company today doesn’t feel like the same place it used to be. It used to be fairly supportive, with leadership that trusted people to use their judgment and balance quick wins with longer term opportunities. But there's heavy obsession with surface-level metrics now (activity counts, number of discoveries, meetings booked), which is normal in sales. But it has come down to a point that quality matters much less, which pushed some AEs to game the system instead of actually selling well. Good sellers with practical approach and less obsession on these metrics became victims of silent firing. Support for AEs is weak. Turnover is high on both the SA and SDR side. Some SAs are overloaded or push back on work, while SDRs often expect AEs to take poorly qualified meetings just to keep numbers up. The Singapore office is largely being held together by a small group of genuinely capable and hardworking people who somehow keep morale from completely collapsing. If those people leave, the overall bar here will drop very quickly.

Explore other reviews about MongoDB

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Smart coworkers, fun projects. At the time it still felt like small enough of a company to know people. It's truly an inflection point of my career to work there.

Cons

Not a lot of office perks compared to other big tech companies.

2.0
Mar 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most benefits are solid, exception being no matching 401K which is kind of insane for tech. Embraces the use of AI for all employees.

Cons

MongoDB is extremely dysfunctional from a marketing POV. The functional silos built a culture of no collaboration and just checking boxes of doing the same things over and over again. Leadership at the MLT level is out of their depth for what the business needs out of marketing to grow. There is arrogance encouraged by a bully CMO who has her favorites that can be held to different standards than others and it is abundantly clear. That attitude trickles down into all of MLT and never really offer solutions, just criticisms. Pay is lower than other companies for the same role. Lack of clarity of what it takes to get a promotion. Blatant disregard for Employee Engagement surveys that have been on a decline for years that leadership takes no ownership on improving.

3
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