Great Place to Work - Customer Success Manager MongoDB Employee Review

5.0
Jan 27, 2020
Recommend
CEO approval
Business Outlook

Pros

- Fantastic work life balance - Management that listens and responds to challenges - Bonus potential without quota pressure - A+ training - Engaging and technically challenging

Cons

- Current lack of CSM tools, although they are working on it

Explore other reviews about MongoDB

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive people, a strong culture, and meaningful flexibility are the biggest positives. I've had the chance to work with thoughtful colleagues who care about doing good work and helping each other succeed. There are solid opportunities to learn, build relationships across teams, and contribute in a way that feels impactful.

Cons

Workloads can be heavy during busy periods, and priorities can sometimes shift quickly (which is expected in growing companies)

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team culture and vibes

Cons

Stock price is very volatile

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