My time at MongoDB so far - Customer Success Manager MongoDB Employee Review

5.0
Apr 20, 2022
Recommend
CEO approval
Business Outlook

Pros

- Great culture - We work hard, but we rest hard too. My manager encourages me to take 25-35 days off per year. The team is also very collaborative and there is no knowledge withholding. - Pay and benefits - Competitive pay and unique bonus structure for CS employees. Perfect hybrid role between CS and Sales for those that like uncapped commission structures. - Great leadership - I love my manager and his manager as well. They are both extremely supportive and willing to get in the trenches with me. - Work/Life balance - I never feel like I'm overwhelmed here and can tell that my boss cares about my sanity. :)

Cons

- No 401k match as of yet

Explore other reviews about MongoDB

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome work life balance, great people

Cons

None - its an awesome company

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive people, a strong culture, and meaningful flexibility are the biggest positives. I've had the chance to work with thoughtful colleagues who care about doing good work and helping each other succeed. There are solid opportunities to learn, build relationships across teams, and contribute in a way that feels impactful.

Cons

Workloads can be heavy during busy periods, and priorities can sometimes shift quickly (which is expected in growing companies)

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