Great team, great environment to work - Senior Customer Success Account Manager MongoDB Employee Review

5.0
Aug 7, 2023
Recommend
CEO approval
Business Outlook

Pros

amazing team I always feel supported and empowered great benefits flexible working conditions capable and supportive leadership

Cons

KIPs are sometimes hard to reach problems within accounts you own [ all customer facing jobs tend to be like that] some growing pains regarding procedures but all these cons are minor

Explore other reviews about MongoDB

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive people, a strong culture, and meaningful flexibility are the biggest positives. I've had the chance to work with thoughtful colleagues who care about doing good work and helping each other succeed. There are solid opportunities to learn, build relationships across teams, and contribute in a way that feels impactful.

Cons

Workloads can be heavy during busy periods, and priorities can sometimes shift quickly (which is expected in growing companies)

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance at times

Cons

Leadership was bad and trickled down

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