Blame culture - Account Director Monks Employee Review

2.0
Jan 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Interesting clients, some great people

Cons

Heavy workloads, no support (even when requested). Mistakes common across team due to high workloads and no proper processes in place, and negative blame culture. No proper financial controls in place. Accounts/business team expected to act as salesmen, bottom line is king, not client satisfaction.

Explore other reviews about Monks

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

It's been such a pleasure, joy and fresh air to work here. I'm respected, as is my work life balance.

Cons

Leadership hasn't always been consistent with their words and actions, making it feel scary and tumultuous at times.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay. Started as a solid brand with talented coworkers.

Cons

No real upward mobility or promotion opportunity. Higher-level senior management is disconnected from creative leadership and tends to gamble a bit too much with client relationships. Agency promises a lot of benefits and growth opportunities for employees that do not come to fruition. When budgets get tight, they cut creative teams regardless of whether the account and employee have been performing well for the agency.

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