How the mighty have fallen - Art Director Monks Employee Review

1.0
Apr 3, 2023
Recommend
CEO approval
Business Outlook

Pros

• Lunch is decent. • WFH policy is fairly flexible.

Cons

I've been a part of the Media.Monks family for quite some time now, and I have to say, the initial years were a blast! The atmosphere was lively, there were plenty of opportunities to work abroad, the people were fantastic and there were some truly amazing projects to sink my teeth into. However, after the S4 Capital takeover, things started to take a turn for the worse. • People were promoted to higher positions merely due to their tenure and not because of their management capabilities. Honestly, some of the managerial decisions are downright laughable. • The once-vibrant culture has fizzled out. What used to be an office where people worked hard and felt appreciated has now turned into a mundane workplace where everything needs to be done by the book. Facing a personal crisis? No worries, but make sure to enter every detail in Workday (the awful HR system). Want to learn a new thing? Fill in this 27-page form, and be sure to not spend a single minute of your working day on it. • "If we ever start tracking time, this company is dead". A now-famous quote from the CEO from around 8 years ago. Guess what we're doing now. • Employees feel undervalued and under-appreciated. Media.Monks used to be a place where ambition was rewarded, but now it feels like we're just a bunch of worker bees expected to keep our heads down and get the job done. Morale seems to be at an absolute low, people are doing the bare minimum just to receive their pay check. • Salaries have been stagnant since 2020, and every year there's a new excuse for why we can't be paid what we deserve. (2020: Covid. 2021: Covid again! 2022: Our stock price. 2023: Finance+HR screwed things up so you'll have to wait another 5 months!) • HR? They don't seem to be on our side, not even a little bit. • Projects have taken a turn for the worse. Instead of working on exciting campaigns, apps, and content for big names including GAFAM, we're now stuck churning out work for some of the most ethically questionable brands out there (think Dubai, Qatar, Saudi, Robinhood, big pharma/banks, you name it). In short, the takeover has left a lot to be desired, but hey, at least we can still find joy in some of the small things, right? Like the nice weather right now! And, management saying "Hey, they are firing people at Bol.com, so be happy!". (Seriously.) Might adjust this review if the salary increases turn out to be 20%+ next week. I doubt it.

Explore other reviews about Monks

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

It's been such a pleasure, joy and fresh air to work here. I'm respected, as is my work life balance.

Cons

Leadership hasn't always been consistent with their words and actions, making it feel scary and tumultuous at times.

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

At the time I came on board, EPs were paid well. There are good departments there, like the post department run by Andrew Bell.

Cons

I was interviewed for a staff EP role. After months of interviewing and scheduling delays, I was a final candidate...and then Monks had a hiring freeze and loads of layoffs. It was weeks later they said I should come in as a contract EP. Then, they promised a client something they've never delivered before, and I was lucky to be the person on the team who had actually done it before. But Monks gets in their own way, with antiquated agency hierarchy. Account Managers and Creative Directors are given great governance even if they don't know how to do the job. They disregard production, as if EPs are out to undermine them. They believe EPs are now allowed to be the creative leads, even if they don't have skill or experience to do their own job. There are no thank you's when you save them or solve their problems. Upper Management is useless and absent. You have to sort out how to get things done. Onboarding is non existing. No recognition is given to those who actually did the work, because Monks execs will take it as their own, even if they were absent throughout the entire campaign. Essentially, the main reason why it's a turnstile with layoffs and quitting (even today in 2026) is due to lack of organization, respect and kindness. Even the recruiters are awol and out to lunch. They can't be bothered to return calls. Clients seem unaware, which is another issue because somehow Monks continues to get client work despite the internal turmoil. Inside there is favoritism, clique behaviour, overabundance of bureaucratic unnecessary systems and management hires that are ill equipped to lead...especially at the very top. Kids deal with clients. Elders are those who never really mastered good leadership. It was a very disappointing run with Monks, and many former employees and contractors still have a bad taste from their time spent there, including me.

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