No growth opportunity, no support, long hours, boring work, favoritism - Anonymous employee Monks Employee Review

1.0
Jun 30, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and unlimited PTO

Cons

While Decoded impresses with their dedication to satisfying clients and their unwavering pursuit of success, there are too many times when the cracks in their facade become apparent. This becomes particularly evident in the contrasting treatment of clients and employees. When it comes to bending over backward to cater to client demands, Decoded truly shines. However, there are instances where this enthusiasm overshadows the well-being and fair treatment of their hardworking employees. It’s as if the spanx that hold everything together in their pursuit of success continuously reveal a glimpse of the underlying flaws. For anyone seasoned in their career that may also have kids, this is not a family friendly business. Return to office IS expected. You are expected to cover your own childcare expenses incurred without reimbursement, when the rest of the office is allowed to incur up to $3000 in reimbursable travel and hotel accommodations to go into the office. This could be viewed as discrimination by some. Prospective employees should be mindful of the potential challenges they may encounter within Decoded. While the opportunity to join an advertising company that has been acquired by Media Monks might feel like an exciting adventure, you will quickly learn that your adventure has taken you to a remote island with little to no support. Leadership support comes in the form of advising you to prioritize your workload and then questioning why you haven’t gotten everything done. Mental Health Days are taken frequently by employees with zero follow up from managers or HR and nothing to combat the reasons why one needed a mental health day in the first place. Expect to work long hours to cover multiple roles because the agency is severely understaffed. Freelance creatives are overworked, underpaid and then tossed aside. If you are in a position to be a decision maker, your ability to make and implement decisions will be usurped by leadership who think they know how the people doing the work should operate, when they have zero insight into the actual day to day. "Ideas over egos" is truly lost in management where their egos don't have space for your ideas. Excuses are made all the time because Leadership just does not listen. Promotions are not based on merit; there is bias in the decision making process. It’s important for promotions to be based on an employee’s performance and potential for growth, rather than personal relationships with management. But that would mean that reviews have to happen. Most promotions come without revised job descriptions and expectations in the new role are not clearly defined and oftentimes made up on the fly when asked. Additionally, within the same department, one employee will be told tasks and expectations in order to level up, while another will be told something completely different.

Explore other reviews about Monks

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

It's been such a pleasure, joy and fresh air to work here. I'm respected, as is my work life balance.

Cons

Leadership hasn't always been consistent with their words and actions, making it feel scary and tumultuous at times.

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Work life balance Benefits

Cons

I was brought on under the premise of working on 1 large account, and was thrown onto 3 clients within weeks of being there, two of which were new business. No training on basic tools but hours of security and harassment training Was made to believe during the hiring process that I would be working for a global agency, where people had and wanted tenure. The reality was working through an integration of a handful of small shops, and their small-budget clients. Everyone using different tools and adhering to various (no) processes. The expectation is that you are going above and beyond to grow your clients scope/investment, the reality is that you are lucky if you have any idea how to pitch a new AI tool or service. Departments are totally disconnected and have little understanding of ways of working given the integration and insane rate of employee turnover. I had a handful of managers in my first 5 months on the job. They pushed the merit cycle back 6 months Despite my strong client and team standing, my position was eliminated effective immediately, including benefits, on the last day of the month. Bare minimum severance.

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