Customer Service Representative - Anonymous employee Morgan Stanley Employee Review

2.0
Oct 6, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They pay you well for the work you do and benefits package is very nice. This is a good job for individuals that just finished college and need an entry level position.

Cons

Theres is not any work life balance with this job. You come to work stress and leave stress. Managers are always in meetings and never on the floor. No opportunity to learn from Senior management because all of the managers are so new. Rules are always changing and it is never consistent.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is great Hours are not bad, rarely work on weekends and track the market open and close Networking opportunities

Cons

Unclear responsibilities Reliant on operations teams

3.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good co-workers, Great technology stack. Lot of new technologies and integration with current work.

Cons

They dont even give you a MS cup. They ask you to buy it for 5$. So cheap! Management big on "Giving back", Immediate managers do not like it and are not supportive. Lay off employees twice a year to show profits. Only worried about shareholders and clients. Don't know the criteria for lay-off. So, you are always worried if it is your turn. They boast about mental health and wellness. No good, when they layoff employees like this. HR = Horrible Resources. When you are laid off, they shoo you away as if you are a fly. You feel miserable. They themselves say - "We are better than Facebook or Oracle. We dont fire you at 6 AM over email." Gosh! What a comparison!

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