Financial Advisor (FA) at the MSVA (Morgan Stanley Virtual Advisor), CAC (Client Advisory Center), VCS - Financial Advisor Morgan Stanley Employee Review

1.0
Mar 4, 2022
Recommend
CEO approval
Business Outlook

Pros

-The Morgan Stanley Virtual Advisor (MSVA), Client Advisory Center (CAC), Virtual Client Solutions (VCS) invests a lot of time and money into you during your first six months. -Morgan Stanley does everything in their power to make sure you pass your SIE, Series 6, and Series 77, and trains you for the first six months to try and learn the Morgan Stanley systems of 3D, Connect, Nice, Salesforce, etc. -As long as you understand the system, the job is very easy and repetitive. -Quotas are easy to achieve of 0.5 Goal Plan Reports/Portfolio Reviews (GPSs) per day, $250,000 in new money per quarter ($1,000,000 per year), and 25 calls (inbound, outbound, and VMs) per day.

Cons

-They put all the time and effort into you for the first 6 months, and then could care less about you once you leave training. -Raises are nearly impossible to achieve/receive in the office. While the Service/Operations side of the office receives a yearly cost of living raises, FAs at the MSVA, CAC, VCS only receive raises through promotion. -Management expects you to be happy with having the same salary, even as the cost of living of the Phoenix area has increased 10% since the office opened in July 2018. -Only one raise has been offered across all employees in over three years -Promotions/raises primarily involve office politics. -Bonuses and Raises are solely based on discretion from management, not on stats. -Management provides no positivity in the workplace. No free breakfast or lunches, no professional head shots, no stock plan, reducing lunch breaks from one hour to a half hour, etc. -While Morgan Stanley will receive certain benefits, those benefits do not apply to the MSVA, CAC, VCS, such as covering work at home expenses, receiving the company wide bonuses, having $0 commission for trading, etc. -While it is a Sales/Advisory Role, the job is heavily surrounded with Service Tasks. Expect to complete every transaction, document, sale, purchase, processing, etc. yourself.

Explore other reviews about Morgan Stanley

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team that loves to colloborate. Amazing pay.

Cons

Could do better with documentation.

3.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good co-workers, Great technology stack. Lot of new technologies and integration with current work.

Cons

They dont even give you a MS cup. They ask you to buy it for 5$. So cheap! Management big on "Giving back", Immediate managers do not like it and are not supportive. Lay off employees twice a year to show profits. Only worried about shareholders and clients. Don't know the criteria for lay-off. So, you are always worried if it is your turn. They boast about mental health and wellness. No good, when they layoff employees like this. HR = Horrible Resources. When you are laid off, they shoo you away as if you are a fly. You feel miserable. They themselves say - "We are better than Facebook or Oracle. We dont fire you at 6 AM over email." Gosh! What a comparison!

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