3.0
Sep 26, 2023
Former employee, more than 8 years
Kansas City, MO
Recommend
CEO approval
Business Outlook
Pros
As a CSA, I felt like my job was not overly demanding and I was able to leave work at work. Despite market changes, I felt like my job was secure.
Cons
Not much upward mobility at all. You definitely feel second-class to the brokers, kind of a weird dynamic especially given the discrepancy in pay between the two roles. The brokers say they're grateful for your work, but they often fail to put their money where their mouth is.