Toxic culture and job insecurity abound - Customer Service Representative Morris-Jenkins Employee Review

1.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Training is great but otherwise do not have a personality.

Cons

Hired for personality but also fired for personality. Don't bother speaking to other departments, it'll put your job security at risk. They will refuse to tell you what you did wrong and refuse to speak to you before firing you.

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Morris-Jenkins Response
3w
We hate to hear you feel that way. The Morris-Jenkins culture has won us Top Workplace awards year after year, and it's important to us that we maintain a good environment for everyone here. Thank you for taking the time to leave us feedback.

Explore other reviews about Morris-Jenkins

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, great people, even better environment.

Cons

Not a consistent 40hrs a week.

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Morris-Jenkins Response
15h
This is awesome! 💙💛 Thank you for leaving a review! While the HVAC industry has slow seasons and busy seasons, it really makes a difference when you work with great people in a great environment.
2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great if you are willing to sell, sell, and sell some more.

Cons

- Soul sucking. You are a number here. Golden handcuffs in exchange to compromise your integrity.

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Morris-Jenkins Response
15h
When we believe a customer could truly benefit from something, we suggest it as an option, but never with pushy sales tactics. They deserve better than that. We hate to hear you felt that wasn't the case here.
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