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      Morris-Jenkins

      Engaged Employer

      Morris-Jenkins reviews

      Amazing! - Customer Service Representative Morris-Jenkins Employee Review

      5.0
      Jul 26, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      This place is wonderful! I worked here for a while and then my husband, who is in the army, got stationed out of town (I obviously went) they worked with my schedule very well! They're all very positive and friendly. If you have any questions at all they always help you and coach you. They strive to make sure the company is constantly does the right thing for their employees and their customers. The management team is outstanding(in every department) , they're so kind and so willing to help you help yourself. I mean, this is a place where the owner of the company (Dewey Jenkins) calls you by your first name in the hall ways and asks how your day's going ect. The president (Johnathan Bancroft) who I called "John" said he was sad to see me go. Everyone is just so amazing honestly!!

      Cons

      If you're wanting to find a job where you can be lazy and kick your feet up on the desk this isn't the job for you. You've got to be willing to work your shifts and sometimes work ot. OBVIOUSLY THIS IS A JOB, it's not going to feel like a day at Disney world. There are angry customers, there are people who think you can do better (and that's true, there's always room for improvement). There are hard days and there are good days.

      avatar
      Morris-Jenkins Response
      8y
      Thank you for your feedback. We appreciate all of your work in serving our customers and you being a part of our family. We wish you and your family the very best during your travels in service for our great nation.

      Explore other reviews about Morris-Jenkins

      5.0
      Jun 29, 2026
      Hvac technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, great people, even better environment.

      Cons

      Not a consistent 40hrs a week.

      avatar
      Morris-Jenkins Response
      2d
      This is awesome! 💙💛 Thank you for leaving a review! While the HVAC industry has slow seasons and busy seasons, it really makes a difference when you work with great people in a great environment.
      2.0
      Jul 3, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employees get a discount on services.

      Cons

      “They truly like to celebrate” but let’s pause and ask - celebrate who? The annual Champion’s Gala is only open to those that bring in revenue, reviews and new members. Those in “back-office” aren’t eligible abe are forbidden from attending the gala. There are no KPIs, No annual reviews, NO bonuses for the rest. No performance evaluations or performance improvement plans in times of concern. Barely touching on cost of living in annual pay raises with little or no emphasis on merit. No matter how many calls you dispatch, no matter how much material you pick for jobs, no matter how many parts you source for repairs, no matter how many permits you request to keep Morris-Jenkins all above board there is nothing coming for you except more workload. There is no genuine appreciation, just a breakfast. Morris-Jenkins doesn’t even pay for it, a vendor always pays. Come get your free meal three times a year and you better be grateful too because leadership expects it. Again at Morris-Jenkins “they truly like to celebrate”, but there was no celebration when Mr Jenkins and his son-in-law Jonathan Bancroft sold the company to an equity firm out of state, in 2021 and Mr Jenkins retired right after selling. Morris-Jenkins is not family-owned. Morris-Jenkins’ decisions are provided by The Wrench Group. Mr Morris and Mr Jenkins have no heirs or relatives at Morris-Jenkins.

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