Mr. Jenkins says it best, “You’re Gonna Love These People” - Customer Service Representative Morris-Jenkins Employee Review

5.0
Jul 8, 2019
Recommend
CEO approval
Business Outlook

Pros

I knew from the moment I walked in the door for my interview there was something different about MJ. Every single employee I saw that very first day seemed truly happy to be at work. After becoming part of the team I quickly realized it wasn’t just a fluke that day. Morris-Jenkins maintains an outstanding culture. Management, trainers, and coworkers all encourage professional and personal growth and development. This time last year I was nervous wondering if I had made the right decision to change careers. Once I joined the Morris Jenkins family all my doubts were gone and I knew I made the right decision. Working at MJ has made such a positive impact on my life. This last statement says it all! 60 years in business growing every year, and still family owned!

Cons

None at this time

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Morris-Jenkins Response
6y
We appreciate your comments and happy that you chose to join our team.

Explore other reviews about Morris-Jenkins

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, great people, even better environment.

Cons

Not a consistent 40hrs a week.

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Morris-Jenkins Response
3d
This is awesome! 💙💛 Thank you for leaving a review! While the HVAC industry has slow seasons and busy seasons, it really makes a difference when you work with great people in a great environment.
2.0
Jul 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees get a discount on services.

Cons

“They truly like to celebrate” but let’s pause and ask - celebrate who? The annual Champion’s Gala is only open to those that bring in revenue, reviews and new members. Those in “back-office” aren’t eligible abe are forbidden from attending the gala. There are no KPIs, No annual reviews, NO bonuses for the rest. No performance evaluations or performance improvement plans in times of concern. Barely touching on cost of living in annual pay raises with little or no emphasis on merit. No matter how many calls you dispatch, no matter how much material you pick for jobs, no matter how many parts you source for repairs, no matter how many permits you request to keep Morris-Jenkins all above board there is nothing coming for you except more workload. There is no genuine appreciation, just a breakfast. Morris-Jenkins doesn’t even pay for it, a vendor always pays. Come get your free meal three times a year and you better be grateful too because leadership expects it. Again at Morris-Jenkins “they truly like to celebrate”, but there was no celebration when Mr Jenkins and his son-in-law Jonathan Bancroft sold the company to an equity firm out of state, in 2021 and Mr Jenkins retired right after selling. Morris-Jenkins is not family-owned. Morris-Jenkins’ decisions are provided by The Wrench Group. Mr Morris and Mr Jenkins have no heirs or relatives at Morris-Jenkins.

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