Not what I want to do anymore - Customer Service Representative Motion Industries Employee Review

2.0
Sep 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Warehouse crew is awesome! Vendor relationships are strong. We work Monday thru Friday. Their is an abundance of food. Benefits are good. Pay is ok (after I asked for it.)

Cons

Processes are not consistent, training is minimal, feedback is ignored unless you are a senior employee. Staff "works from home" when they dont want to come in, leaving the rest of us to manage the phones and day to day responsibilities. The sales team isn't treated equally, most are talked about and made fun of. The office is in a bad area of town, the building is old along with the furniture and break room. There are no chances of promotions, I had to ask for more money when my office moved (which I did alone!). I hurt myself during the move and was denied reimbursement, furthermore management didn't offer to step up and help with the process. I lost many accounts, coworkers, responsibilities and most of all respect. I had no say so in any of this. The manager tells things she shouldn't about private matters with other employees. The morale is very stagnant right now. Sales gets full credit for growth, some customers don't even know their salesperson. My relationships with customers that bring new revenue has gone unnoticed. This has all been very hard.

Explore other reviews about Motion Industries

5.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful place to be. The team morale is high and management is continuously looking to do everything they can for people.

Cons

Management is limited in what they can do. If you’re needing a promotion, a raise, or an accommodation, it needs to move up the chain.

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, room for growth and great place to get your career foundation.

Cons

Poor upper management, wasteful spending on depts that don't support customer focus, hr policies that protect lazyness and unfair promotion practice.

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