They Need Holy Water, Structure and A Prayer - Scheduling Coordinator Mount Sinai Health System Employee Review

Lack of adequate training and extremely poor communication. They basically throw you to the wolves without any tools. They expect you to look at things and know what to do without any guidance. Your dealing with the health of individuals and half of the doctors don’t have any availability to see patients. Patients complain about how unprofessional some doctors are and there’s nothing you can do. Team leaders are unprofessional and not helpful at all. Quality Control can listen in and record calls to grade you on performance not realizing that causes a distraction when you have constant clicking in your ears.