Customer Service Agent - Customer Service Moxie Pest Control Employee Review

5.0
Mar 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Working in a fun, team-oriented environment. Management takes the time to hear your concerns and works very hard with you to give you great skills in the customer service industry. This job will help you in speaking to ANY time of customer, and make you very comfortable in public speaking. They are very sweet, accommodating people, and once you work with Moxie, you realize how great of a difference you truly make.

Cons

Training took me a while to grasp. I felt like I joined during a very busy time (Summer 2014) and had to ask a million questions to understand and develop into my role.

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5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and great leadership

Cons

Nothing bad to say, just great

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people good coworkers good snacks

Cons

Nothing is ever the same process. Constantly refining and redesigning systems that often then get phased out Rules get established then overturned by leadership. Ownership is unethical in business practice. Had 5 weeks PTO but my position wouldn’t let me take pto Monday or Friday because no one else could perform my duties. Was not paid out on accrued pto

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