Scam - Service Technician Mr. Handyman Employee Review

1.0
Jul 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Monday-Friday, free parking, close to home

Cons

I was embarrassed to give estimates to customers as their hourly rate and minimum charge is out to lunch. The owner expected me to explain that our prices are higher than most cause the service technicians are professional and wear a uniform and a clearly marked van.. no one gives a crap about that, that’s not worth double the cost from other companies. The owner and and her family worked for the company along with a few other employees, they family would take off on holidays any time they wanted to .. requiring me to re schedule the appointments, a lot of re scheduling the same customer on a constant basis which resulted in very upset customers. Other employees were not allowed to take holidays. This franchise would secretly go out of their territory on unmarked vans to the other handyman’s territory to steal customers, then record the sales on a completely different software so head office wouldn’t know. Shady business to be part of, did not feel comfortable working for this company at all The technicians were paid by the job that they are working on. And if they had a recall the technician works for free.. they don’t get paid for work.. I’m sorry but, that’s illegal? The owner yells and screams at customers if there is a question on their highly expensive invoice. Such an embarrassment and ridiculous company to work for, very unprofessional. If you quit the owner will purposely “forget” to give you your final pay.

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Mr. Handyman Response
4y
Mr. Handyman's goal is to provide value to both our staff and our customers. Our experienced office staffs and Service Professionals continually exceed our customer's expectations.

Explore other reviews about Mr. Handyman

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing work life balance. Working by yourself, perfect for the divergent people. Company van with gas paid for starting day 1 that you get to take home daily. Penny (owner) is amazing and the best boss.

Cons

Small company so health insurance is very pricy (125.00 per paycheck).

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Boss fights to have solid employees, no poisonous attitudes, great pay and benefits, office staff is supportive and very good at what they do.

Cons

The only major one is that this is a “road life” job. It’s not for everyone, but it’s what I’ve done for nearly two decades so I am used to it.

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Mr. Handyman Response
2mo
Thank you for the great review and for being part of Mr. Handyman for more than three years. We’re so glad to hear you feel supported by your owner and office team, and that the culture, pay, benefits, and focus on building a strong team have made such a positive impact. We also appreciate your honest note about the nature of the work — the road life definitely is not for everyone, and we’re grateful for professionals like you who bring that dedication and experience every day. Thank you for being such a valued part of the Mr. Handyman team!
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