Worst place I have ever worked at. - Call Center Representative MultiCare Health System Employee Review

Bad management, understaffed, burn out. So many things to list but not enough space. Supervisors keep checking on you to see how you are doing but instead of walking around maybe hop on the phones and help your employees when we are swamped. One day we had 40 calls in queue and to the side the supervisors are standing around talking and laughing while their worker bees are doing all the work for them. With half the pay. It's all a show, they are super nice to your face but then they track your every movement. If you speak up you will be let go or fired. I had so many unhappy coworkers leave after the facade fades and the management doesn't follow through with what they advertise. Don't be fooled by the job description it is anything but.