Dec 23, 2015
MultiCare Health System Response
10yAs a Level IV NICU, we take serious our commitment to providing excellent care for the state’s most vulnerable babies and their families. We will consider your feedback as we continue our ongoing improvement efforts. Rapid growth in patient census has indeed required us to hire and train many RN residents. Experienced nurses play a key role in helping these new nurses transition smoothly into the NICU. Part of this support includes role modeling our standard procedures (“bundles”) that are designed to improve patient outcomes and reduce errors.