Customer Care Specialist - Customer Care Account Services Specialist Myriad Genetics Employee Review

2.0
Aug 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, good insurance benefits, employee stock and bonus structure is a pluis

Cons

Poor leadership by upper management, unreasonable expectations for personal workload and management doesn't listen to employee feedback for process improvement. Hard to be promoted on move up internally. No career tracks.

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Myriad Genetics Response
8y
Thank you for sharing your recent post. You may not be aware but we are doing some great work around career paths within Customer Service. In addition to this work, we create opportunities for individuals to be part of projects and new hire mentoring so employees have the opportunity to develop and use their skills outside of their day-to-day work. many of the people who are promoted or move to other positions are people who volunteer, or are invited to be part of these groups and or projects. We have recently had several people promoted to the Access team, clinical research, clinical data and supervisory roles. We try to create an environment that offers many opportunities to those that are willing to pursue.

Explore other reviews about Myriad Genetics

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I love the culture here!!

Cons

I honestly don’t have any

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Myriad Genetics Response
1mo
We appreciate your feedback and insight. Thanks for taking the time to write.
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Really strong work from home culture, most the people are pretty nice and easy to get along with.

Cons

A couple of really loud corporate types cause problems for everybody else. It's not clear at all that leadership has Any idea what they're doing and stock prices are plummeting and layoffs continue. Too many people think they're the CEO

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Myriad Genetics Response
1d
Thanks for taking time to share your perspective. We appreciate it.
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