GPC-NAPA supports its own - Anonymous employee NAPA Auto Parts Employee Review

5.0
Jul 13, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong company with great history. There's a conservative air to the work environment that can make it feel like you're working in a bygone era, at times, but they've done great things to retain the better aspects of this while moving towards the future. They support their own and promote internally, and take great pride in their own talent development. There has also been a pivot in recent years to be more accepting of change and advancement in to the modern business setting.

Cons

The tide of change can be slow at times, but this also presents a strong bedrock upon which the company's financial and business security are built. Sometimes the desire to support their own can also put others in a difficult situation, as second, third, fourth, fifth, etc chances all seem very common. The more talented may have to pick up the work of the complacent individuals, but they are also then rewarded and recognized for such.

Explore other reviews about NAPA Auto Parts

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The hours are great compared to Autozone or O’reilly, the pay is much better compared to other auto parts retailers too. Anyone who complains about Napa Auot Parts doesn’t know what it’s like to work for their competitors. Unless you work for independent Napas I know their pay is different from corporate but I feel like this company actually cares about their employees and treats them fairly in regards to pay, and working here is much better and has a better work life balance compared to other retailers which is a plus. I can see myself making this a career and staying long term I love my job and what I do.

Cons

Tams sucks and catalog sucks, thats literally my only complaint about this company they need to upgrade the whole system and the way they do inventory and everything with regards to technology.

3.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

At the time of writing, I have worked for Napa for 9 years. I can say with a great deal of experience that the fellow employees will make your day. Easy people to work with all around. Something about the shared struggle of working for NAPA will really bring a group of folks together. Customers who come into a NAPA come for a reason. I find this to be a much different experience from other auto parts stores. Customers know what they are talking about, and that makes the job all the easier. Hours are consistent almost to a fault, but you will ceratily get at least your 40 hours.

Cons

When I first started with NAPA, they genuinely cared about their employees(gift cards on bday, anniversary lunch, anniversary gift, holiday bonuses, company-wide holiday parties). That is all gone. All management you will have personal contact with has ZERO authority to do ANYTHING. Do not expect a merit-based raise, or even a yearly raise(no raises in 2 years despite $2.3B in net profit for 2025). It seems to take an act of god to fire employees who literally do not do their job. DO NOT CLIMB THE LADDER. The higher you get in this company, the more you will regret it.

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