Pros
The benefits, at least up to this point have been good. At the store level, the employees are friendly and helpful. The employee discounts help.
Cons
Upper management seems detached from reality, when it comes to the day to day operations of the stores. If they worked their way up they have forgotten what it is like or they just don't care. I think they worry more about getting their perks and bonuses, than they care about maintaining a competent store staff. In the 10 years I have worked for the company, I have witnessed several AM's and DM's that were incompetent, demeaning, and intimidating. These DM's have been responsible for the loss of several good employees over the years..folks Stores run under staffed, all the time. If someone goes on vacation, the extra work gets heaped on the staff, there is no support. Managers are expected to work 70-75 hours a week.