Gets you by when you need a paycheck - Stockroom Associate NAPA Auto Parts Employee Review

3.0
May 14, 2014
Recommend
CEO approval
Business Outlook

Pros

The policy/protocol will either save you or hurt you, but it will most likely be more of a help than a nuisance. There is pretty rigid policy in place and this allows for a more unbiased approach to grading performance and behavior. If you only plan on remaining in the entry level ranks while employed with this company then you should find this type of policy as an advantage. As long as your managers aren't too hardheaded, you'll find they will do whatever is necessary to protect themselves from employees lashing out because of perceived unfair or biased treatment, which is benefit to the employee. The HR department and GM will at least listen to suggestions and/or concerns. Whether they take action is a whole other story.

Cons

You may be in the same pay grade as the rest of the stockroom associates but certain hourly employees will shoulder more burden than others. This is very bad for morale. Pay for performance and responsibilities. Negative reinforcement! This just doesn't work anymore - Get with the times! Still seems like there's an old school culture - not that progressive of a company beyond some of the advertisements. Status quo seems to rule in the end. Cliques within the management. It's tough to feel noticed or appreciated if you're not "fitting in" with that type of culture. Sort of the 'Good ol' boy' mentality. It's hard to ignore the notion that bias plays a role in advancement when you take this into consideration. Let's be honest, don't you want to be comfortable around your colleagues? The flipside to the comment made about policy protecting the employee is when one of your peers uses this against you in the form of harassment or the like. Remember, management are looking out for themselves first. That's just life. Forget being able to defend yourself if this happens.

Explore other reviews about NAPA Auto Parts

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The hours are great compared to Autozone or O’reilly, the pay is much better compared to other auto parts retailers too. Anyone who complains about Napa Auot Parts doesn’t know what it’s like to work for their competitors. Unless you work for independent Napas I know their pay is different from corporate but I feel like this company actually cares about their employees and treats them fairly in regards to pay, and working here is much better and has a better work life balance compared to other retailers which is a plus. I can see myself making this a career and staying long term I love my job and what I do.

Cons

Tams sucks and catalog sucks, thats literally my only complaint about this company they need to upgrade the whole system and the way they do inventory and everything with regards to technology.

3.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

At the time of writing, I have worked for Napa for 9 years. I can say with a great deal of experience that the fellow employees will make your day. Easy people to work with all around. Something about the shared struggle of working for NAPA will really bring a group of folks together. Customers who come into a NAPA come for a reason. I find this to be a much different experience from other auto parts stores. Customers know what they are talking about, and that makes the job all the easier. Hours are consistent almost to a fault, but you will ceratily get at least your 40 hours.

Cons

When I first started with NAPA, they genuinely cared about their employees(gift cards on bday, anniversary lunch, anniversary gift, holiday bonuses, company-wide holiday parties). That is all gone. All management you will have personal contact with has ZERO authority to do ANYTHING. Do not expect a merit-based raise, or even a yearly raise(no raises in 2 years despite $2.3B in net profit for 2025). It seems to take an act of god to fire employees who literally do not do their job. DO NOT CLIMB THE LADDER. The higher you get in this company, the more you will regret it.

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