Fun, but stressful. - Paint Specialist NAPA Auto Parts Employee Review

4.0
Jul 30, 2015
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work there, are because Westbay is getting overhauled for the better. One manager in particular is going above and beyond for the company. There's some room to move up and make some money if you're a good worker. It's also a really good place to learn alot of info about cars. I have a much greater understanding of cars and auto repair than I thought I did. It would also be a good footstep to becoming a mechanic.

Cons

They really don't care about the paint department, at least corporate doesn't. We have exclusive rights to mix PPG on the Kitsap, and yet we're losing all of our contracts. We have no paint outside sales person. We're extremely knowledgable about paint, but we're losing contracts to Wesco simply because we don't reach out to bodyshops. It's a waste of a department, and a waste of potential. Paint can make so much money, but it doesn't.

Explore other reviews about NAPA Auto Parts

5.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Steven is a great manager and is fun to work with.

Cons

Some cars don't have air conditioning

3.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

At the time of writing, I have worked for Napa for 9 years. I can say with a great deal of experience that the fellow employees will make your day. Easy people to work with all around. Something about the shared struggle of working for NAPA will really bring a group of folks together. Customers who come into a NAPA come for a reason. I find this to be a much different experience from other auto parts stores. Customers know what they are talking about, and that makes the job all the easier. Hours are consistent almost to a fault, but you will ceratily get at least your 40 hours.

Cons

When I first started with NAPA, they genuinely cared about their employees(gift cards on bday, anniversary lunch, anniversary gift, holiday bonuses, company-wide holiday parties). That is all gone. All management you will have personal contact with has ZERO authority to do ANYTHING. Do not expect a merit-based raise, or even a yearly raise(no raises in 2 years despite $2.3B in net profit for 2025). It seems to take an act of god to fire employees who literally do not do their job. DO NOT CLIMB THE LADDER. The higher you get in this company, the more you will regret it.

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